Home Guard Management 10 Foolproof Ways To Retain High-Performing Security Guards

10 Foolproof Ways To Retain High-Performing Security Guards

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It doesn’t take much effort to manage a good security guard, but that doesn’t mean you don’t have to do anything as an administrator. Despite their ability to achieve and excel in everything they do, they need support to remain successful in their careers. Security companies often don’t realize this and won’t try to retain top talent until it’s too late.

Ultimately, it becomes a very, very difficult task for managers. That’s why we’re here today to share a not-so-secret weapon for maintaining a high-performance security guard. .

more flexible

No matter how dedicated our security guards are, we want to maintain a great work-life balance. GuardsPro guard tour system scheduler It provides a great way to ensure that by allowing security guards to let you know your availability a week in advance. can also do.

Security guards can easily receive schedule notices in advance and can easily swap shifts with other security guards. GuardsPro Mobile Patrol App Get notified when approved.

Giving your security guards this opportunity is not only a good way to reduce turnover, but it’s also a great way to increase retention without trying too hard.

thank them

Everyone likes to be appreciated, appreciated and recognized for a job well done. Wouldn’t you like it too? However, many employers struggle to celebrate their employees effectively. Otherwise they forget how important it is in the process of growing up.

When that happens, security guards are routinely made to feel their best work is being neglected, and it can demoralize them to the point of contemplating quitting. Good reasons why good security guards quit.

communicate positively

Lack of communication is often considered a major cause of employee dissatisfaction. Your guards are no exception. It also affects the performance of top performers. So make that a priority and work on improving how you communicate with them.

Have more 1:1 conversations and solve problems before they happen. Consider good communication strategies to increase the productivity of your guards. For example, provide genuine feedback more often.

Increase employee engagement

There’s nothing like boredom that undermines a good guard’s performance. Keeping them engaged can help your business improve her performance and significantly improve your bottom line.

We do this by assigning new responsibilities, pushing them to more important roles, keeping them on top of key decisions, and allowing them to share their ideas, thoughts, and concerns.

It helps you stay completely focused on your organization’s success. This also results in improved customer satisfaction, increased productivity, and improved employee retention.

invest in their future

Good security guards are more likely to retire if they find their careers aren’t progressing as expected or are completely stagnant.

What you can do is start by showing them the big picture and how they fit in. Once they understand that, help them grow their careers by offering personalized training. You will gain some control over your career path and feel empowered.

Most security companies miss this factor. They forget how it creates a pool of potential new leaders within the company and vastly improves security guard services.

challenge and reward them

Try to take on the work that not only good security guards, but everyone else does, and develop your skills in the best possible way. If not, set challenging goals and encourage them to learn and take on additional responsibilities.

Be rewarded appropriately when these goals are met. On-the-spot rewards and recognition can go a long way in making them feel more inspired, motivated, and involved.

empowered by trust

Whether it’s your security guard or another employee, they’re all unique. They all have their own strengths and weaknesses that are beneficial in many ways. Just trust them to use them in the best possible way every day.

Be aware of your individual needs before doing this. Gain a better understanding of the amount of support and encouragement they need to gain strength. Instead of creating an environment that kills your best employees, remember to give them wings to fly.

equip the right technology

If you’re not a 21st century tech-savvy security services company, you’re already in trouble. It takes skill for security guards to provide the incredible security guard service that you and your clients have come to expect.

If your security guards don’t have the right technology, they’ll complicate their job and put you in a tough spot.

Securing and investing in GuardsPro guard tour systems and such appropriate technology Various add-on modules Boost their morale and make their job easier.

For example, reporting in real time, sending messages to fellow security guards, GPS tracking, accessing schedules, posting orders, conducting guided site tours, etc. GuardsPro Mobile Patrol App can make a big difference.

understand the motivation

The retention process begins with the hiring process. This is why finding the right security guards with the right skills and experience to add value to your security company is not the only goal. It’s also about getting to know them, as well as getting to know your company and keep them.

Many security companies are often unaware of it. don’t be like them. Understand the guards and their motives. Provide a great onboarding experience. The first few weeks on the job are remembered forever by everyone, so they establish a strong foundation for retention.

set clear expectations

Communicate clear expectations to security guards first. Be as specific as possible, especially if you’re already at a client site ready for patrol.

To do this, you can use the GuardsPro guard tour system to update last-minute changes to post orders, share them in real-time with guards, and have them review them. Therefore, we guarantee that everyone will be satisfied and the results will be as expected.

Confusion, frustration, stress and especially unsatisfactory results are eliminated when security guards are clear about your expectations. It also helps you understand if you have a skills related issue rather than a communication issue, making it easier to address.

What steps do you take to keep good security guards? Let us know by commenting below.

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Buford Security Agency is a leading security services company serving the state of Alabama, including Montgomery County, Autauga County, Elmore County, Chilton County, and more.

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